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Cancellation and Refund Policy

Cancellation and Refund Policy for Subscription-based Services

Thank you for choosing our application. This Cancellation and Refund Policy outlines the terms and conditions associated with cancellations and refunds for our subscription-based services.

Subscription Services

Our application offers subscription-based services to businesses. These services provide access to premium features and functionalities, with an increased number of scans and accounts available.

Non-subscription services

Certain parts of our application are available without a subscription. Users can access these features without any payment. These features include a certain number of scans per month and other basic functionalities.

Refund policy for businesses

  • Subscriptions are provided to businesses based on agreed-upon terms and conditions. Refund policies for businesses may vary according to the specific deal and agreement between the business and our application.
  • In general, once a subscription fee is paid by a business, no refunds will be provided. Any exceptions to this policy will be determined based on the terms negotiated in the business agreement.

Cancellation procedure

  • Cancellation of subscription services is not facilitated through an automated platform within the application.
  • Businesses wishing to cancel their subscription must submit a cancellation request to our company through support@oneqid.com
  • Cancellation requests will be processed per the terms of the business agreement.

Cancellation and Refund for Special Cases

In exceptional cases, where there are extenuating circumstances, businesses may contact our customer support to discuss their situation. Our team will review each case individually, and decisions will be made at the discretion of the company.

Policy Updates

This policy is subject to change, and any modifications will be communicated to users through the application.

By using our subscription-based services, businesses and users agree to abide by the terms and conditions outlined in this Cancellation and Refund Policy. If you have any questions or concerns, please contact our customer support team at support@oneqid.com.

For any questions or concerns regarding our Cancellation and Refund Policy, please contact us at:

Email: support@oneqid.com

Phone: +91 9606406404

This policy is effective from 21-12-2023 and is subject to change without prior notice. Please review our policy periodically for any updates.

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Oneqid Technologies Private Limited

A FITT, IIT-Delhi Incubated Startup​